Position Type:	Temporary
Location:	Strathroy, ON
Date Posted:	Oct 07, 2024

Job Description

Receptionist
(Temporary, Part-time, Up to 12 months)

About Strathmere Lodge
Strathmere Lodge is a not-for-profit, long-term care home that is owned by the County of Middlesex. Opened in 2006, this facility sits on a five-acre site on the outskirts of Strathroy. The home provides care to 160 residents in accordance with Ontario legislation and standards established and monitored by the Ministry of Long-Term Care.

At Strathmere Lodge, you will have a chance to make an impact in your everyday work and build lasting relationships. We offer a culture that values inclusion, diversity, and employee development. We invest in our people to help them leverage their strengths to achieve their career aspirations. Join our team and build a rewarding career in a progressive workplace that fosters leadership.

Position Overview
The Receptionist is responsible for providing excellent customer service by managing the front desk, including answering and directing telephone inquiries, greeting and assisting visitors, and responding to resident and family inquiries in a courteous and professional manner. The role performs a variety of clerical duties to support the administrative functions at Strathmere Lodge, including but not limited to records management, resident banking transactions, and the distribution of employee correspondence and other communications, as required. This position also assists and provides coverage for the Accounts Clerk.

This is a temporary, part-time position for up to twelve (12) months. The hours of work will be Monday to Friday, from 10:00 a.m. to 4:00 p.m. This is a unionized position within our UNIFOR bargaining unit.

Qualifications

2-year Community or Business College Diploma in Office Administration.
Experience using Microsoft Office Suite including Word, Excel, and PowerPoint.
Experience using accounting and electronic healthcare record software such as UKG and PointClickCare an asset.
Proficient keyboarding skills.
Excellent verbal and written communication skills for interacting with residents, families, healthcare professionals, visitors, and staff.
Ability to manage time, prioritize tasks, and maintain an attention to detail to ensure accurate and up-to-date records and data.
Ability to handle multiple tasks simultaneously in a busy long-term care setting, ensuring efficient workflow and timely completion of responsibilities.
Ability to handle sensitive information with discretion, maintaining confidentiality at all times.
Current Criminal Record Check with a Vulnerable Sector Screening that is satisfactory to Strathmere Lodge/Middlesex County.
Completion of TB testing (a 2-step TB skin test must be completed within the last twelve (12) months, or a 1-step TB skin test within the last twelve (12) months will be accepted with proof that a 2-step TB test was previously completed).

Additional details and a full job description are available at www.middlesex.ca.

Location
The position is located at 599 Albert Street, Strathroy, Ontario.

What We Offer

Competitive compensation: the pay rate for this position is $27.19 per hour plus 13.75% pay in lieu of benefits and 4% vacation pay
Ability to participate in the OMERS (Ontario Municipal Employees Retirement System) pension plan
Employee and Family Assistance Program
Ongoing training and development

How to Apply
If you are interested in this opportunity, please submit your cover letter and resume by email to hr@middlesex.ca by 4:30 p.m. on October 18, 2024.

We welcome all interested candidates to apply. If you do not meet every qualification in the job description but your skills and experience align well with the role, we encourage you to consider applying. You may be the right candidate we are looking for with this role or other roles at Strathmere Lodge.

Accommodations
Strathmere Lodge and Middlesex County are an equal opportunity employer. We are committed to a diverse and inclusive workplace for everyone. Accommodations are available throughout the recruitment process. If you are contacted for an interview, please advise us of any accommodations that may be required. This information will be treated confidentially and only used for the purpose of providing an accessible recruitment experience.

Additional Information
We thank all applicants who apply, but only those applicants to be interviewed will be acknowledged. Personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act and will be used for candidate selection purposes only.