Test Centre Supervisor, CELPIP Windsor

Join the YMCA Team!
Be the Spark! Join our professional and passionate team and be the spark that ignites the potential in others.
Our culture is of paramount importance to us. We formally measure employee engagement annually to ensure our employees are having an excellent employment experience. Our current level of engagement is 80%, compared to some Canadian employer statistics of 69%.
YMCA of Southwestern Ontario was founded in 1856 and has over 200 locations from Goderich to Point Pelee, and Windsor to Woodstock. We are one of the largest not-for-profit providers of licensed child care in Canada and have over 100 school age programs across our regions. We also offer settlement services to newcomers, employment programs, mental health support, and youth programs. YMCA of Southwestern Ontario operates two overnight camps, one in Point Pelee National Park, and one on Beausoleil Island in Muskoka. We also have 15 Health & Fitness branches across Southwestern Ontario.
Why The Y?
At the Y, our people are central to delivering our mission. We are committed to the development of healthy communities and welcome people of all backgrounds, beliefs, and abilities.
We provide valuable training and development opportunities to help our team members grow professionally and personally.
We look for the following qualities in all of our employees and volunteers:
• Demonstrates our Core Values; Caring, Honesty, Respect & Responsibility and Inclusivity
• Fun, Enthusiastic & Friendly Individuals
• Hardworking and Dependable
• Positive Role Model
• Team Player
• Professionalism
• Enjoy working in a Social Environment
• Ability to effectively communicate with Employees & Members
Employees and volunteers of YMCA of Southwestern Ontario are ambassadors for the Y both on and off the job. We rely on them to help share our mission and increase awareness of the positive impact the Y can have on the lives of people in their communities. Particularly how we are helping to create healthy children, healthy families, and healthy communities.
All employees and volunteers are required to provide a current satisfactory Criminal Record and may require a Vulnerable Sector Search as a condition of their employment. Police Record checks are reviewed on an individual basis, and the offense(s) - if any - is considered in the decision-making process in relation to the requirements of the position, therefore not eliminating all candidates with a record from being offered gainful employment.

Position: Test Centre Supervisor, CELPIP Windsor
Location: 500 Victoria Ave.
Start Date: ASAP
Rate of Pay: $23.24
Hours: Thursday, Saturdays & Sundays (Hours vary based on prescheduled tests)

As part of your total compensation:
• Receive a complimentary YMCA personal membership to our Health & Fitness facilities, and discounts on YMCA child care and camp programs
• Access vacation entitlement in accordance with the employment standards regulations, and up to 12 paid personal days annually
• Benefits package and Pension, applicable with position/contract length
• Be part of a caring and supportive network of people to help each other succeed
• Complimentary access to wellness and counselling services
• Contribute to real, meaningful impact in the lives of children and youth
In this role, you will:
•Ensuring that the test is ready to run. This includes checking the equipment and computer software
carefully to make sure that everything is ready as well as confirming that CTC personnel are ready to
administer the CELPIP Test before each sitting begins.
• Overseeing all the procedures and ensuring that they run smoothly before, during and after the test
• Understanding the roles of all team members (Technicians, Invigilators and Supervisors) and the duties associated with each position.
• Understanding the Test Procedures Manual and Test Centre Technical Guide. The Supervisor will routinely perform the Invigilator’s tasks and may occasionally be called upon to perform the Technician’s tasks
• Developing a thorough understanding of the steps of the procedure to Check-in test takers.
• Monitoring CTC Personnel to ensure they don’t deviate from or neglect any of their responsibilities.
• Contacting Paragon’s support line when problems or questions come up.
• Handling test day issues or escalations from test takers.
• Completing Supervisor’s Report
• Maintaining the security of Paragon tests during test delivery
• Ensuring that all test takers’ results have been uploaded successfully after the test has been completed.
Education & Skills Qualifications:
•Secondary School Diploma preferred
• Experience working with government funded/ community programs (and asset)
• Proficiency in Microsoft Office and familiar with using a database
• Experience with basic computer troubleshooting.
• Demonstrate understanding and sensitivity towards the challenges facing immigrant newcomers
• Experience working with diverse populations
• Proven ability to understand and interpret complex documentation, applications, etc.
• Comfortable and effective communicating in group situations
• Must provide a current Criminal Record Check as per the Association’s policy
We thank all applicants for their interest; however only those selected for an interview will be contacted.
NOTE: The YMCA of Southwestern Ontario is committed to providing a barrier-free environment for all stakeholders including our members/participants, employees, job applicants, suppliers, and any visitors who may enter our premises, access our information, or use our services. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act (2005), and its associated standards and regulations.
Candidates, please be advised that our recruitment process incorporates AI technology for initial application screening. This assists us in efficiently assessing qualifications. Rest assured, our recruiters will additionally review resumes to ensure a fair and accurate assessment is completed.