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Camp Support Specialist JMFC
YMCA of Southwestern Ontario POSITION PROFILE Job Title Day Camp Support Specialist Date Prepared 15 June 2016 Job Level Department Camp Job Status Full Time Part Time Seasonal Prepared By Chris Wick JOB DESCRIPTION Position Overview The Camp Support Specialist is responsible for providing leadership to the daily operations of the day camp site. They ensure safety and satisfaction goals are being met. They are ultimately responsible for camper safety and enjoyment, managing a staff team, solving problems and supporting behavioural concerns. They are committed to the goals and philosophies of the YMCA and bring with them a proven track record of progressive leadership in a summer camp, recreation or outdoor education setting. Core Responsibilities Describe the mandatory core functions of this position. Manage all aspects of daily operations of day camp site • Overseeing all aspects of YMCA Day Camp at designated site, including human resources, program standards, financial management, safety and risk-management, camper care and day camp administration • Managing and monitoring weekly staffing needs in partnership with the Leadership Team • Oversee coordination of camp logistics • Maintain healthy working relationship with partners and third party service providers • Act as positive role model in attitude, health and wellness for campers, volunteers and staff • Active risk management practices as per current policies • Positive communication, problem solving, and addressing concerns in a timely manner with camper families Provide leadership and guidance to staff • Guide, mentor, discipline staff as needed • Ensure YMCA performance management process is followed for all staff • Incorporate the principals of YMCA Healthy Child Development into all programming • Ensure programming is developmentally appropriate and strength based • Provide leadership to all staff trainings and meetings • Coach staff with camper behavior concerns and Child Guidance Practices Education / Experience Describe required academic, technical, and business education required and how it will be used. In addition to education, describe required work experience and how it will be used. • 1 to 3 years experience working with children in a camp setting (day or overnight) • Experience supervising staff • Will be 18 years old within the calendar year of employment • Current Standard First Aid and CPR • Clear Criminal Record Check with Vulnerable Sector Screening as per current YMCA HR policy • Participation in YMCA Healthy Child Development (training provided) Supervisory / Managerial / Coordination Describe to what extent policies and/or guidelines will be developed, or interpreted, and number and skills of people supervised. Describe the type of training and/or direction to be given to other employees, and/or the extent of scheduling work for others. This role is the direct supervisor of a staff team that will vary in size depending on the specific day camp location. They are required to provide leadership to the entire day camp staff team. For direct reports, it is required that the Site Director will perform regular feedback, coaching and disciplinary action as needed. Financial / Budgeting Describe the extent of budget development, responsibility for expense, capital and cost control. Also describe the extent of responsibility for selection of assets and effect on product pricing. This role is responsible for staying on budget with summer day camp expenses included closely monitoring staff wage expenses. Working Conditions Describe the work environment required, including mental, emotional and physical characteristics of the environment such as heat, cold, dust, use of chemicals, hazards, travel, stress, mental attention, judgement needed and if 24 hour on call duty is involved. This role works has administrative and program supervision responsibilities. The program is for children between 4 to 16 years old in a very active program. The YMCA is open all children. The work environment includes indoor, outdoor and aquatic environments. The program is offered during all kinds of weather from hot summer days to rainy weather. Staff will spend parts of their day at a desk working on a computer, speaking on the phone. Other parts of the day involve being on their feet, walking, running, jumping or in active playing. Some locations have adventure based programming such as high ropes, or canoeing. Staff are expected to ensure all safety policies and procedures are followed. Problem Solving Decision Making and Judgement Describe the difficulty of problems requiring solution. Are issues routine in nature or more complex with little or no assistance available in reaching decisions. Describe the impact of decisions on the organization in terms of financial, organization guidelines, organization effectiveness, precedent decisions, and/or customer relations. This role involves problem solving parent concerns. They may make decisions independently or consult leadership team or supervisor for support. Creativity and Innovation Describe to what degree creativity is required. This would largely apply to roles where programs, services or activities are created. Would include situations where a portfolio of work may be developed. This does not extend to creativity in problem solving as that is contained in the category above. Program templates with activities listed will be provided by the supervisor. Staff are encouraged to be creative in program delivery and meet the needs of the children and youth within their program. Recommendations for improved camper experiences are encouraged. Relationships (internal external) Describe the frequency of relationships, both within and outside the organization and the typical position of the people most frequently contacted. Develops and sustains good staff, volunteer, child and parent relations on a daily basis. This role also involves maintaining good working relations with the staff in the Camping Branch. Additional Responsibilities Describe any additional responsibilities this position may be required to do throughout the course of their position. Regular participation in scheduled meetings outside of usual camp operating hours. Prepare and deliver agenda for staff meetings. Behavioural Competencies Child and Youth Focus • Commits to assisting the growth and development of children and youth the YMCA way • Develops age appropriate programs to support learning • Ensures fun and laughter are encouraged in every child and youth day camp program • Understands and promotes the principals of YMCA Healthy Child Development and YMCA Healthy Adolescent Development Business Orientation • Develops plans and takes action to maintain program experience and service quality • Maintains accountability and responsibility for day camp site’s fiscal goals • Provides input into successful and unsuccessful operations Leadership • Guides, motivates and inspires self and others to take action to achieve desired outcomes • Takes decisive action and appropriate risks when required • Involves people in discussions, planning and implementing • Knows when to take a leadership role and when to share with others Concern of Health and Safety • Acknowledges and understands how to manage risk and educate others about activity risks and harm reduction • Acts promptly on all risk, health and safety concerns • Communicates and reports all risk, health and safety concerns to supervisor • Is mindful of camper emotional health as well as physical health • Is vigilant in monitoring and preventing bullying addressing bullying immediately when identified or discovered Teamwork • Actively builds team and encourages teamwork • Creates and builds atmosphere of trust among all team members and between teams within the YMCA • Encourages cooperation and shares best practices • Understands and works quickly to resolve team conflict situations • Values the diversity of skills, experiences, backgrounds and creativity individuals bring to the team • Communicates in a thorough and timely manner and supports information sharing and goal achievement across YMCA • Uses good group facilitation techniques to ensure that others correctly understand and interpret ideas Reviewed By Chris Wick Date Reviewed May 2022 Approved By Krista Gillespie Date Approved May 2022 Last Updated By Jessi Miles Date Updated May 2022 Staff Signature: Date: Supervisor Signature: Date:
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